Crash Management
24/7 accident and collision repair management
Car accidents are a major time-waster for all fleet operators. They cause significant business interruption, compromise drivers’ productivity, consume administration time and impact operational efficiency. Crash Management Services changes all that by co-ordinating all logistics involved in collision incidents, claims, assessing, and repair processes to save you time, stress and money. This is a unique premium service in accident & collision repair management – and the best part is – this service is free for DriveLine clients. Crash Management works closely with customers, from the point of impact through to the day of re-delivery to ensure service excellence throughout the end-to-end process including:
- Free late-model courtesy cars & vans, in most locations
- Free pick-up & delivery from your home or office
- 24/7 nationwide coverage
- Web-based job management system, providing you with continuous progress reports
- Emergency road-side accident assistance and salvage, for your safety & convenience
- Documented final quality inspection
- High-quality repair locations throughout NZ, certified as Structural Repair Centres and accepted by all major insurance companies
This one-call solution is available on 0800 2CRASH and guarantees quality, convenience and seamless mobility. Whether it’s a car park fender-bender or a more serious incident that requires towing, Crash Management has the answer.
Communication is first class, so you, your insurance broker and your insurance company will be kept informed every step of the way. This is supported by a web-based job management system that you can access to view records, progress and target completion dates for your car in real time.
This service is completely unique in New Zealand. Crash Management has the systems and technical expertise to ensure a superior service experience, and use their industry relationships to make the process painless and “hassle-free” for you. And the best part is this is all free of charge with no hidden fees, contracts or obligations. If you haven’t received your VIP Customer card yet, DriveLine can arrange these for you “just in case”. You can see more on www.crashmanagement.co.nz or call them any time on 0800 2CRASH.
